Terms of service

Last updated: May 1, 2026

Welcome to YanMist Tea. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, content, and online store.

By visiting our website, placing an order, creating an account, subscribing to our newsletter, or using any part of our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.

1. Overview

YanMist Tea provides Wuyi rock oolong tea and related tea content, products, and services through our online store.

Throughout these Terms, “we,” “us,” and “our” refer to YanMist Tea. “You” and “your” refer to the customer, visitor, or user of our website.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website after changes are posted means you accept those changes.

2. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or website for any unlawful or unauthorized purpose.

You agree not to:

  • Violate any applicable laws or regulations
  • Use our website for fraudulent, abusive, harmful, or misleading activity
  • Interfere with the security or operation of the website
  • Attempt to access systems, accounts, or data without authorization
  • Upload or transmit viruses, malware, or harmful code
  • Copy, reproduce, resell, or exploit any part of our website without permission
  • Misrepresent your identity, payment information, shipping information, or order details

We reserve the right to refuse service, cancel orders, restrict access, or terminate accounts if we believe these Terms have been violated.

3. Product Information

We do our best to describe our teas and products as accurately as possible.

Product pages may include information such as tea name, origin, flavor notes, roast level, brewing suggestions, net weight, product images, price, and availability.

However, tea is an agricultural product. Natural variation may occur between harvests, batches, seasons, storage periods, roasting levels, and packaging dates.

Product descriptions are provided for general guidance and may not exactly represent every individual package.

4. Product Images and Natural Variation

We make reasonable efforts to display product images accurately. However, actual product appearance may vary due to:

  • Harvest season
  • Tea batch
  • Leaf size and shape
  • Roast level
  • Oxidation level
  • Lighting during photography
  • Screen display settings
  • Packaging updates
  • Natural product variation

Tea leaves may differ in color, shape, aroma, size, or texture from the images shown on our website.

Such natural differences do not necessarily mean the product is defective.

5. Tea Information and Non-Medical Disclaimer

Information on our website, blog, product pages, emails, or social media may include tea education, brewing suggestions, origin stories, flavor descriptions, and general wellness-related tea content.

This information is provided for general educational and informational purposes only.

YanMist Tea does not provide medical, nutritional, dietary, therapeutic, or professional health advice.

Our teas are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

If you have a medical condition, are pregnant, nursing, taking medication, sensitive to caffeine, or have dietary concerns, please consult a qualified healthcare professional before consuming tea or changing your diet.

6. Caffeine and Allergies

Tea naturally contains caffeine. Caffeine content may vary depending on tea type, leaf amount, brewing temperature, steeping time, and number of infusions.

Customers are responsible for determining whether a product is suitable for their own dietary needs, caffeine sensitivity, allergies, or health circumstances.

YanMist Tea is not responsible for adverse reactions caused by individual sensitivity, misuse, overconsumption, improper brewing, improper storage, or failure to review product information.

7. Pricing and Availability

All prices are listed in the currency shown on our website.

Prices, promotions, product availability, shipping rates, and product descriptions may change at any time without notice.

We reserve the right to modify or discontinue any product, collection, promotion, or service at any time.

We are not responsible for typographical errors, pricing errors, product description errors, or availability errors. If an error affects your order, we may contact you to correct the issue, cancel the order, or offer an alternative solution.

8. Orders

When you place an order, you agree to provide complete, accurate, and current information.

After placing an order, you may receive an order confirmation email. This email confirms that we have received your order, but it does not guarantee acceptance of the order.

We reserve the right to accept, decline, cancel, limit, or refuse any order for reasons including but not limited to:

  • Product unavailability
  • Payment issues
  • Suspected fraud
  • Incorrect pricing or product information
  • Shipping restrictions
  • Incorrect or incomplete customer information
  • Unusual order activity
  • Violation of these Terms
  • Operational or inventory issues

If we cancel an order after payment has been processed, we will issue a refund for the cancelled portion according to our policies.

9. Payment

Payment must be completed at checkout through the available payment methods shown on our website.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments are processed by third-party payment providers and the Shopify platform. YanMist Tea does not directly store full credit card numbers.

Orders may not be processed or shipped until payment has been successfully authorized.

10. Shipping

Shipping options, rates, estimated delivery times, and available destinations are displayed at checkout where applicable.

Shipping times are estimates and are not guaranteed.

YanMist Tea is not responsible for delays caused by carriers, customs clearance, weather, holidays, incorrect addresses, local delivery issues, or events outside our control.

For more information, please review our Shipping Policy.

11. Customs, Duties, and Import Fees

For international orders, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, customs handling fees, or other local charges unless clearly stated otherwise at checkout.

YanMist Tea cannot control customs fees, import taxes, or customs clearance times.

If an international package is refused, returned, abandoned, destroyed, delayed, or seized due to unpaid customs duties, import fees, restricted import rules, or customer refusal, refunds may be reduced or unavailable depending on the circumstances.

12. Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

Because tea is a consumable food product, returns may only be accepted when items meet our eligibility requirements, such as being unopened, unused, and in original condition.

Damaged, incorrect, or missing items must be reported within the time period stated in our Refund Policy.

Please review our Refund Policy before placing an order.

13. Account Information

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

You agree to provide accurate account information and update it when necessary.

We reserve the right to suspend, restrict, or terminate accounts if we suspect misuse, fraud, violation of these Terms, or security concerns.

14. Website Content

All content on our website, including text, graphics, images, product descriptions, blog articles, design elements, logos, icons, layout, photography, video, and other materials, is owned by or licensed to YanMist Tea unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, exploit, or use our content for commercial purposes without our prior written permission.

You may view and use our website for personal, non-commercial purposes only.

15. User Comments, Reviews, and Submissions

If you submit reviews, comments, feedback, photos, messages, suggestions, or other content to us, you agree that we may use, reproduce, edit, publish, translate, or display such content in connection with our business, subject to applicable law.

You agree that your submissions will not:

  • Violate any law
  • Infringe the rights of others
  • Contain false, abusive, harmful, defamatory, obscene, or misleading content
  • Contain malware, spam, or harmful code
  • Misrepresent your identity or relationship with any person or company

We reserve the right to remove or refuse user-submitted content at our discretion.

16. Third-Party Tools and Links

Our website may include third-party tools, payment services, apps, plugins, analytics, advertising tools, shipping tools, or links to third-party websites.

We are not responsible for third-party websites, services, policies, content, security, accuracy, or practices.

Your use of third-party services may be governed by their own terms and privacy policies.

We encourage you to review third-party policies before using their services.

17. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, delivery estimates, or other information.

We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice.

We are not obligated to update, amend, or clarify information except as required by law.

18. Prohibited Uses

You are prohibited from using our website or content:

  • For unlawful purposes
  • To solicit others to perform unlawful acts
  • To violate laws, regulations, or rights of others
  • To infringe intellectual property rights
  • To harass, abuse, insult, harm, defame, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses, malware, or harmful code
  • To collect or track personal information of others without permission
  • To spam, phish, scrape, crawl, or interfere with website operations
  • To bypass security features
  • To interfere with our business, website, or services

We reserve the right to terminate your access for violating any prohibited use.

19. Disclaimer of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis unless otherwise stated.

We do not guarantee that:

  • The website will be uninterrupted, secure, or error-free
  • Product descriptions will always be complete or error-free
  • All product images will exactly match the product received
  • Delivery dates will be guaranteed
  • The website will be free from viruses or harmful components
  • Any specific tea experience, flavor expectation, or personal result will be achieved

To the fullest extent permitted by law, YanMist Tea disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

20. Limitation of Liability

To the fullest extent permitted by applicable law, YanMist Tea and its owners, employees, contractors, service providers, partners, and affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.

This includes, but is not limited to, damages related to lost profits, lost data, delivery delays, product expectations, website interruptions, third-party services, or inability to use our products or website.

Our total liability for any claim related to your order shall not exceed the amount you paid for the product or order giving rise to the claim, unless otherwise required by law.

21. Indemnification

You agree to indemnify, defend, and hold harmless YanMist Tea and its owners, employees, contractors, service providers, partners, and affiliates from any claim, demand, loss, liability, cost, or expense arising from:

  • Your breach of these Terms
  • Your misuse of the website
  • Your violation of any law or rights of a third party
  • Your fraud, negligence, or misconduct
  • Your user-submitted content

22. Force Majeure

YanMist Tea shall not be responsible for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, weather events, transportation disruptions, customs delays, labor disputes, war, terrorism, pandemics, government actions, power outages, technical failures, carrier delays, or supply chain disruptions.

23. Termination

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or engaged in harmful, unlawful, or abusive activity.

Termination does not affect any obligations or liabilities incurred before termination.

24. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain valid and enforceable.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on our website, constitute the entire agreement between you and YanMist Tea regarding your use of our website and purchase of our products.

26. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the business location of YanMist Tea, without regard to conflict of law principles.

If a specific governing jurisdiction is required, it may be listed here:

Governing law: The applicable laws of the jurisdiction where YanMist Tea is legally established.

27. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: service@yanmisttea.com